*Sigh* These are the last words you want to hear when you work in retail because they are usually the precursor to a conversation that you really don't want to be having. So today I was pleasantly surprised to answer the phone to a lovely customer who was wanting to thank me for the service I gave her. I was so pleasantly surprised that I thought I'd blog about it (ya know, ASW and all that jazz).
Now in turn this has rubbed off on to me. I've always been friendly and polite to people serving me but I've never rang anywhere and said thanks. I honestly don't know if I'd go that far, but I do make sure that I really thank the person who has shown me great customer service. Not that over the top crazy shit, but the genuine stuff that hopefully that person will walk away remembering.